Service Refund Policy

Effective Date: December 10, 2023

Thank you for choosing Coach Unleash for your digital coaching services. 

We aim to provide you with a positive and transformative experience. Please review our detailed service refund policy outlined below:

1. Refund Eligibility

1.1 Scope:
– This refund policy applies to digital coaching services offered by Coach Unleash.

1.2 Eligibility Criteria:
– Refunds are eligible for 100% of the service fee, excluding taxes.
– Refund requests must be submitted within 7 days from the date of purchase.

2. Refund Process

2.1 Requesting a Refund:
– To request a refund, users must send an email to connect@coachunleash.com
within the specified 7-day period.
– The email should include the user’s full name, date of purchase, and a brief explanation of the reason for the refund request.

2.2 Refund Evaluation:
– Refunds will be evaluated based on the eligibility criteria outlined in Section 1.
– Users may be asked to provide additional information to support their refund request.

2.3 Refund Approval/Denial:
– Approved refunds will be processed within 7 business days after approval.
– If a refund request is denied, Coach Unleash will provide a detailed explanation of the decision.

3. Refund Method

3.1 Payment Method:
– Refunds will be issued using the same payment method used for the original purchase.

4. Contact Information

For any questions or concerns regarding our service refund policy, please contact us at:
Coach Unleash
Email: connect@coachunleash.com

5. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon
posting the updated policy on our website.

By using our digital coaching services, you acknowledge and agree to the terms of this refund policy.

Thank you for choosing Coach Unleash!